There is no doubt ensuring your home provides great care will make your business prosper, but how certain are you that your residents are well cared for and that your management and staff are providing a safe and responsive environment? Are your team fully complying with all the CQC regulations, and how can you prove it?
The truth is, without you being there all the time to oversee them, this is virtually impossible. You are leaving the fate of your business in their hands.
There is a simple way of ensuring your manager and team deliver the high standards of care expected of them. But without you being on hand all the time.
What is Fulcrum Quality Management System?
Fulcrum QMS can be your eyes in your care home. It can give you the faith that your team is doing a great job. It is an innovative improvement tool to manage your care home, helping you measure how well your home is doing via a series of audits, reporting and self-assessment features. You can collect data in consistent formats, standardise your operations, supply reports, and identify substandard or failed areas that need resolving.
How does it work?
The app and web-based system contain a suite of audits that are modelled on best practices. The system supports your continuing CQC compliance by using the CQC’s 24 Key Lines of Enquiry (KLOEs).
Fulcrum QMS gives you visibility and insight into the management and day-to-day running of your care home. Not only does the quality management system allow your team to carry out audits, but it also enables you to assign actions to your managers and staff. You can check whether tasks have been actioned, and staff can take photos and provide notes as proof of the measures they have taken.
Achieve Outstanding Care
Fulcrum QMS will help you to raise standards and achieve improved levels of quality. It will help you evidence that your home is safe, caring, responsive, effective and well managed.
Fulcrum QMS will enable your team to deliver better quality care. And there’ll be no surprises in your CQC reports.