We’re proud to announce that renowned care professional, Karen Johnson has joined Fulcrum Care as our new Head of Quality Assurance! Having previously worked with leading social care providers across England, Scotland and Wales, Karen will help us increase our commitment to providing excellence in care for our clients.
At Fulcrum Care, we’re always looking for new ways to provide the best support and guidance to the care sector, whether it’s for a single care home client or across a larger care home group. That philosophy is shared by our team of expert care consultants and is the foundation to one of our core principles: thinking differently for care home providers, managers and residents.
Now, with leading care sector professional Karen Johnson leading our care management team, it is a pivotal moment for our care consultancy, creating new possibilities for what we can deliver for our clients — with some exciting developments on the horizon…
A social care veteran
With over 25 years of experience across the health and care sectors, Karen is a veteran in delivering the highest quality care for residents – and helping care home providers achieve the same standards for their care homes.
Her extensive background has crossed from a successful career working in care homes, to inspections, turnarounds and operations, into a variety of senior quality roles and most recently as Clinical Director and Chief Nurse at one of the largest care home providers in the UK. Her dedication to the social care sector even earned her the prestigious Knight Frank Healthcare Heroes Award in 2021.
Delivering care across the nation
Karen’s wealth of care sector knowledge does not just end within care home operations — her work has given her a deep understanding of the care regulation requirements for the Care Quality Commission (CQC) in England, as well as the Care Inspectorate (CI) in Wales and Scotland.
Having worked across all three countries, Karen has a unique perspective in how quality care can be delivered and evidenced by care providers, managers and workers, and deliver the solutions necessary to improve their service.
A pivotal moment for our care consultancy
Karen’s appointment will help Fulcrum continue to grow from our successes in 2021, including winning Business Services at the national Leaders in Care Awards run by Care Home Professional and Home Care Insight, and winning Product of the Year for our IPC Health Checks service.
Fulcrum Care’s CEO, Tony Thiru, said: “This is an exciting moment for Fulcrum as we look to expand the business after continued growth and development. We are delighted to have Karen join us at such a pivotal time. Her arrival enables us to develop and implement an extended service and product offering to the sector in a way that will be a gamechanger for smaller providers.
“Karen is passionate about the delivery of safe, reliable quality care for all and uses her knowledge and experience to ensure policies and procedures are evidence-based and a useful tool to make a manager’s life easier and to give owners and investors the insights they need to strengthen care and commercials.”