As winter is approaching, it’s likely your care home is becoming increasingly busy. Unfortunately, this can sometimes lead to you missing important announcements from the CQC. That’s why one of our consultants Kima Sutherland-Dee has highlighted three different publications from the CQC that you’ll want to know inside out. CQC key lines of enquiry It’s…
Read More
One of the things that we love about helping care-home owners and managers is that no two days are the same. Offering complete care home management support, our consultants could be doing anything from challenging an unfavourable CQC inspection rating to devising a turnkey management solution for a multi-home provider. But our diary across just…
Read More
Looking at the CQC ratings given by inspectors over the last three years, this year has seen a move towards focused inspections, increasingly downgrading homes. But what is the real picture behind the headline statistics? And what does this mean for your care home management as you prepare for your next inspection? The coronavirus pandemic…
Read More
Anyone working in health and social care for more than a few years is aware that we keep changing, developing and moving the goal posts in response to what we learn or to ever-evolving circumstances. However, the CQC’s fundamental standards, key lines of enquiry and methodology had settled down and has been feeling familiar over the past five…
Read More
The purpose of being the MAC in a business context is to help employees consider how they might work and behave differently with more effective behaviours that produce better outcomes, without a reliance on the formal authority the manager possesses. As a MAC, I was able to support a care home team in achieving an…
Read More
What does a good inspection look and feel like? CQC have published this document on the 23rd July 2020 after working alongside many trade association and stakeholders. The document lays out some common themes around inspections from both the CQC and providers perspective. https://www.cqc.org.uk/sites/default/files/20200708_how_to_get_the_most_out_of_inspection.pdf Everyone involved in this process agreed that they are all working…
Read More
It is inevitable that when CQC resumes inspections, after easing of lockdown rules, they are likely to focus on infection prevention and control and in particular the Department of Health Code of Practice and the Health and Social Care Act 2008. IPC Preparation (Infection Prevention Control) will be essential to ensure your care home maintains or improves your CQC rating.…
Read More
The following news article appeared on the CQC website on the 17 June ‘‘Regulation during COVID-19 why raising concerns about care is more important than ever” The main focus of the article was the increase in staff contacting CQC with concerns and how it is important to encourage staff to speak up. At the start…
Read More