Care Consultancy Services
CQC ratings have a huge impact on your care home business. If your home has received a ‘poor’ or ‘requires improvement’ rating, then you are probably in a panic. After all, you could stand to lose a lot of money.
Expert Care Consultancy Services
At Fulcrum Care, we understand that CQC and CI ratings have a significant impact on your reputation, occupancy, and financial performance. Whether your service has received a Requires Improvement or Inadequate rating, or you simply want to maintain a Good or Outstanding level, our team is here to help.
Our experienced consultants including former CQC inspectors and registered managers provide practical, results-driven support to help care providers across the UK achieve sustainable improvement under the CQC’s Single Assessment Framework.
How We Can Help Your Service
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Turnaround and Improvement Support
We work alongside your leadership and care teams to identify issues, implement corrective actions, and embed lasting improvement. Our proven approach helps homes move from crisis to compliance with clear, achievable action plans.
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Mock CQC Inspections and Quality Audits
Our consultants carry out detailed, CQC-focused inspections to identify strengths, gaps, and compliance risks. We provide full reports, recommendations, and mentoring to prepare you for the real thing.
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Leadership and Governance Support
We mentor managers, support senior leadership, and strengthen governance frameworks to ensure accountability, consistency, and confidence in your service delivery.
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Staff Development and Training
We coach and train teams to understand regulatory expectations, embed best practice, and deliver consistently high-quality, person-centred care.
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Interim Management
If your service lacks a registered manager or requires additional leadership support, Fulcrum can provide experienced interim managers to maintain stability while long-term recruitment takes place.
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Crisis Management and Compliance Recovery
When performance or compliance issues arise, our crisis consultants respond quickly to stabilise services, rebuild trust with regulators, and help you get back on track.
Expert Care Consultancy Services
Your CQC rating is more than just a score; it defines your care home’s quality, reputation, and compliance, shaping how residents, families, and commissioners perceive your service. A strong rating builds trust, drives referrals, and helps maintain high occupancy levels, while a lower rating can quickly affect visibility, revenue, and long-term sustainability.
If your service needs to improve its CQC rating, Fulcrum’s specialist care home consultancy provides tailored CQC improvement support to help you regain compliance, rebuild confidence, and achieve lasting operational success.
Regain Referrals, Reputation and Revenue with Expert Care Consultancy
Your local authority, the NHS and CCG will stop referring residents to you. And you won’t attract new, private residents either. No-one would choose a low-rated home for their elderly relative.
Going from a green to an amber rating could lose you as much as £200k in profitability. And the value of your home could drop by as much as eight times.
So it is absolutely in your interests to get your rating back up again. And fast. That’s where Fulcrum Care can help.
Our consultancy services can set you right again. And we’re known for turning around homes very quickly too. We will give you a step-by-step plan that will get your home rated highly again.
We will diagnose your issues and then work with you to resolve them. With leadership advice, training or the implementation of best practices, we can help your manager and staff maintain a safe, clean, well-run and happy care home.
We can audit your person-centred care plans, identify where any mistakes are being made and put improvements in place. We talk to your staff, family members and residents, capturing their issues and mentoring your manager and team so that they can improve.
Our project management skills will help break daunting care plans down for your team. And we can help manage expectations of other stakeholders, the public and your home’s neighbours.
And if you don’t have a suitable manager, we can provide our in-home management services as a stop-gap until you find someone suitable.
You may not think you need a consultancy to help you out. But we can see things from an experienced and unbiased perspective.
If the panic is rising, give us call on 020 3411 4014 or drop us an email. We’ll be pleased to speak to you or drop in for a chat. You’ll soon be feeling calmer. And we’ll have your home back into the green rating zone again very soon.
Have a Question? Speak with our friendly team today