Our Team
Our team comprises various care home specialists with over a combined total of 100 years of experience. Our team will turn around your care home if it is failing. We can take your home from ‘inadequate’ or ‘requires improvement’ to ‘good’ and ‘outstanding’. Through consultancy and audits, we determine what your management team needs to do to improve.
We then advise you on the steps necessary or will put a manager in place to personally oversee improvements in levels of care, safety, leadership, responsiveness and effectiveness.
Tony specialises in compliance, risk mitigation and in particular “troubleshooting” care/nursing homes, often turning around multiple homes concurrently.
Kalani brings over 25 years’ leadership experience, with expertise in digital transformation, strategic delivery and organisational growth.
Karen has been a Registered nurse with over 25 years’ experience in social care including younger adults and learning disabilities worked across all parts of the country.
Athena brings over 17 years’ leadership experience across healthcare, consulting and financial services, with expertise in operations, governance and growth.
Sam is a CIMA-qualified finance leader with expertise in commercial decision-making, financial reporting and supporting sustainable business growth.
He supports the leadership team in making data-driven decisions that strengthen both operations and long-term growth.
With over 10 years of experience working with social care providers, Rachel brings a wealth of knowledge and passion for supporting the care industry.
Jason is an experienced commercial and business development leader, with expertise in strategic account development, client relationships and business growth.
Adin is an experienced business development professional with a strong background in digital transformation and client engagement across the care sector.
Jamie is a Junior Account Manager at Fulcrum Care, with a customer-focused approach and strong skills in relationship building, project coordination and providing excellent support to clients.
Nicola is a highly experienced health and social care professional specialising in service transformation, regulatory improvement and turnaround support, with strong expertise in compliance, safeguarding and operational performance.
Danielle brings over 15 years’ experience across supported living, residential and domiciliary care, with specialist knowledge of learning disabilities, autism and mental health. Her expertise includes commissioning new services, strengthening governance, preparing for inspections and developing managers to deliver person-centred support.
Valerie Herbert is a highly experienced Registered General Nurse with a strong background across nursing, residential care, domiciliary care, supported living and learning disability services.
Sarange is a Fellow Chartered Certified Accountant (FCCA) with over 11 years of experience in finance, reporting, compliance and risk management.
Prashanthy is an experienced finance professional with a background in accounts receivable and reconciliation, supporting charities and businesses across the UK and internationally.
Laura is a Senior Compliance Inspector with extensive experience in quality, governance and service improvement, bringing strong expertise in regulatory compliance, strategic development and organisational change.
Rechell is a Senior Compliance Inspector with extensive experience in health and social care, bringing strong expertise in clinical governance, regulatory compliance, service turnaround and team development.
Julie is an experienced operations leader and nurse, bringing strong expertise in clinical governance, CQC compliance, service turnaround and improving care home performance.
Our Fulcrum Care Management Limited Team
Laura is Managing Director at Fulcrum Care Management Ltd, with extensive experience across healthcare and care home sectors, bringing strong expertise in operations, turnaround management, strategic change and service improvement.
Caron is a Regional Manager at Fulcrum Care Management Ltd, with extensive experience in health and social care leadership, bringing strong expertise in governance, safeguarding, operational turnaround and workforce development.
Darren is a Regional Manager at Fulcrum Care Management Ltd, with extensive experience in care sector operations and commissioning, bringing strong expertise in clinical governance, compliance, service improvement and team development.
Christopher is Head of Estates at Fulcrum Care Management Ltd, with extensive experience in facilities and estates management, bringing strong expertise in property portfolios, compliance, capital projects and operational efficiency.
Jo is HR Support at Fulcrum Care Management Ltd, with extensive experience in people management, bringing strong expertise in employee relations, recruitment, HR compliance and workforce performance.
Our Fulcrum Care Consultants
Agnieszka brings extensive experience in care operations, quality assurance and senior management across residential, nursing and supported living services. With a background in psychology and human resource management, she offers expertise in regulatory compliance, service turnaround and supporting teams caring for people with complex needs.
Annwyn is a Care Consultant at Fulcrum, with extensive experience in nursing, care regulation and senior leadership in Scotland. A former Care Inspectorate inspector and Director of Care Quality and Clinical Governance, she brings expertise in quality assurance, inspection preparation and service improvement.
Caroline brings extensive experience in care leadership, operations and consultancy across residential, nursing and specialist services. A former Operations Director and Managing Director of Care, she offers expertise in regulatory compliance, service turnaround, commissioning new homes and coaching managers to strengthen governance and care quality.
Caroline brings extensive experience in senior operational leadership across health and social care. A Fellow of the Chartered Management Institute, she offers expertise in regulatory recovery, service turnaround, interim management and integrating care services following acquisition.
Eunice is a registered learning disability nurse with over 20 years’ management experience in adult social care. She brings expertise in mock inspections, service turnaround and clinical governance, helping providers strengthen care quality, develop accountable leadership and sustain improvements.
James brings experience in care regulation, safeguarding and mental health services, including working as a CQC inspector. With specialist knowledge of the Mental Capacity Act, Mental Health Act and deprivation of liberty safeguards, he helps providers strengthen governance, understand regulatory requirements and protect people’s rights.
Jason brings over 15 years’ experience in healthcare quality assurance, compliance and workforce development, including regional oversight of extra care and domiciliary services. His expertise includes regulatory audits, policy development and staff training, with a strong focus on dignity, person-centred care and continuous improvement.
Joe brings extensive experience in care regulation, quality improvement and service turnaround, including working as a regulatory inspector. A former registered mental health nurse with a background in acute and forensic psychiatry, he offers expertise in mock inspections, compliance reviews and supporting care teams to improve standards.
Kirsty brings extensive experience in quality assurance and senior leadership across residential and supported living services in England and Wales. Her expertise includes CQC and CIW inspection preparation, service turnaround and audit frameworks, helping providers address regulatory concerns and embed lasting improvements in care.
Laura brings more than 26 years’ experience in mental health nursing, education and care consultancy. Her expertise includes dementia care, CQC inspection preparation and clinical audits. As a CQC specialist advisor and nurse educator, she helps providers strengthen care quality and develop confident, person-centred teams.
Lesley brings experience in nursing, regional care home leadership and clinical governance, including helping a home improve from Inadequate to Good. With expertise in quality audits, inspection preparation and manager mentoring, she helps providers strengthen care standards, support their teams and put practical improvements into everyday care.
Lesley brings a nursing background and experience in care consultancy, interim management and service turnaround, including supporting homes out of special measures. With expertise in CQC compliance, quality audits and dementia-friendly environments, she helps providers develop confident teams and strengthen compassionate, person-centred care.
Meagan brings over 20 years’ experience across NHS and private healthcare, with a clinical background in radiotherapy. Her expertise includes clinical governance, CQC registration, serious incident investigations and service turnaround, helping leadership teams strengthen regulatory assurance, manage risk and improve patient safety.
Mike brings extensive experience in healthcare operations, strategic leadership and service development across community and specialist services. His expertise includes organisational change, financial oversight and executive coaching, helping leadership teams improve performance, strengthen governance and deliver sustainable, patient-centred services.
Shereen brings over 23 years’ experience in care, with a background in operational leadership across learning disability, mental health and complex services. Her expertise includes service turnaround, regulatory compliance and safeguarding, helping managers strengthen governance, address quality concerns and improve service delivery.
Tina brings extensive experience in care home management and regional leadership across nursing, residential and retirement village settings. Her expertise includes commissioning new homes, operational and financial oversight, mock inspections and developing management teams, with a strong focus on quality care and supporting staff to fulfil their potential.
Trevor brings extensive experience in quality assurance and compliance across care homes, hospitals and supported living services. His expertise includes mock inspections, clinical audits and risk analysis, working alongside managers to strengthen governance, improve regulatory outcomes and embed sustainable improvements in care.
Zoë is a registered mental health nurse with extensive executive leadership experience across nursing, residential and specialist care. A former Chief Operating Officer, she brings expertise in commissioning services, organisational transformation and governance, supporting leadership teams to improve quality and develop sustainable, person-centred services.
Explore Our Managed Services Programme