Danielle Rigby – Head of Specialist Services

Danielle is an experienced health and social care leader with a background across supported living, residential and domiciliary care. Her career spans registered management, service commissioning and regional operational leadership, giving her a practical understanding of the challenges providers and managers face when supporting people with complex needs.

Her experience includes commissioning eight regulated services, coaching Registered Managers and overseeing quality, safeguarding and operational performance across multiple locations. Danielle has worked closely with commissioners, NHS partners, housing providers, families and multidisciplinary teams to develop services that support independence and community participation. Her specialist knowledge includes Positive Behaviour Support, trauma-informed practice and reducing restrictive practices.

Having previously worked with Fulcrum as a consultant, Danielle now leads Specialist Services, supporting providers to strengthen governance, develop their teams and improve service delivery. She combines operational knowledge with a person-centred approach, helping leaders establish clear responsibilities and practical systems that support safe, consistent care. Her focus remains on understanding each person’s needs, wishes and goals, and equipping teams to provide support that reflects them.