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Tony specialises in compliance, risk mitigation and in particular “troubleshooting” care/nursing homes, often turning around multiple homes concurrently.
He adopts a “systems thinking” approach to transform failing care services dealing with leadership, human resource and commercial matters holistically. By using his own unique methodology developed through more than ten years of experience in the sector, Tony has helped lift embargos on admissions, remove warning notices and averted home closures in relatively short timelines.
He has a track record of introducing innovative processes and technologies to services he works with to improve outcomes for all stakeholders.
Tony proactively works with providers supporting them with factual accuracy challenges and enforcement action.
He has experience in achieving rating improvements with the Key Lines of Enquiry introduced in November 2017 and is currently working with a number of providers to attain Outstanding rating for their services.
Tony has achieved successful commercial and compliance turnarounds for clients of Barclays Bank, Metro Bank, HSBC, BDO and CBRE. Commercial turnarounds include securing registration of additional beds (particularly where care quality has been a hurdle with CQC), developing innovative care offerings tailored to local needs, attaining fee uplifts (sometimes as much as 25%) and improving occupancy from 33% to 90%+ within 3-4 months. He regularly advises private equity firms in relation to the setup, acquisition and quality assurance of care/Nursing home portfolios.
Prior to setting up an independent consultancy, Tony was Operations Director for HC One and Regal Care.
He has a also held a number of operational roles such as registered manager, nominated individual and operations manager in small to medium sized care home groups.
Tony is a graduate of the London School of Economics.
Areas of Expertise
- Commercial and compliance turnarounds
- Risk mitigation
- Troubleshooting care and nursing homes
- Transforming failing care services
- Human resources
- Factual accuracy challenges
- Rating improvements
- The London School of Economics and Political Science (LSE) – Bachelor’s Degree in Econometrics and Quantitative Economics