Home Care Consulting Services

Practical support for home care providers navigating CQC compliance and quality improvement. From startup to inspection, we help you deliver safer, stronger domiciliary care services.

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CQC Compliance Support from Trusted Home Care Consultants

  • Regulatory audits and inspection readiness

    Get hands-on support to prepare for CQC inspections, identify compliance gaps, and ensure your service meets the latest standards.

  • Comprehensive policy reviews and Compliance Updates

    Stay current and compliant with tailored policy reviews that reflect best practices and legislative changes.

  • Medication management compliance

    Ensure your staff are trained, your records are accurate, and your medication procedures meet regulatory expectations.

  • Lone worker safety procedures

    Protect your staff with robust lone working policies and practical systems for real-time safety monitoring.

  • Risk assessments and documentation support

    Streamline your documentation processes with risk assessments that are clear, thorough, and inspection-ready.

  • Care planning and service delivery improvement

    Enhance care quality with personalised support to develop effective care plans and optimise service delivery pathways.

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CQC Audits and Mock Inspections

As experienced home health care consultants, we carry out full-service audits to assess your compliance status and prepare your team for upcoming inspections. We also offer mock inspections that simulate the CQC process, helping you identify risks before the regulator does.

  • CQC Provider Information Returns (PIRs):
    Expert guidance to complete your PIR accurately and effectively.
  • Documentation accuracy
    Review and refinement of key records to ensure they meet inspection standards.
  • Evidence collection and presentation
    Structured support to gather and present the right evidence that showcases quality and compliance.
  • Staff preparedness and interview coaching
    Equip your team with the confidence and knowledge to respond effectively during CQC interviews.
  • Audit reporting and action planning
    Receive clear, actionable reports that help you prioritise improvements and track progress.
  • Continuous quality improvement (CQI)
    Ongoing support to build a culture of continuous improvement beyond inspection day.
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Medication Safety and Compliance

Medication errors are one of the leading causes of enforcement action in home care, but they’re avoidable with the right systems and support. Our consultancy offers expert guidance to ensure your medication practices are safe, compliant, and inspection-ready.

Medication errors remain a top reason for enforcement actions. Our consultancy reduces that risk with robust training and auditing processes.

  • Staff training on safe administration:
    Build confidence and consistency across your team with targeted training.
  • MAR chart audits:
    Identify errors, omissions, and inconsistencies before they lead to regulatory issues.
  • Controlled drugs handling:
    Ensure proper storage, recording, and administration of high-risk medications.
  • PRN and covert medication protocols:
    Implement best-practice approaches backed by ethical and legal guidance.
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Lone Worker Safety and Risk Management

When care staff work alone, safety and accountability must be a priority. We help domiciliary care providers implement practical, compliant systems that protect both staff and service users, reducing risk and improving response times in emergencies.

  • Emergency protocols for lone workers:
    Clear, step-by-step procedures for responding to urgent situations.
  • Real-time monitoring and alert systems:
    Tools and systems to track staff safety and provide rapid support when needed.
  • Robust safeguarding and health and safety policies:
    Ensure your policies meet legal requirements and reflect real-world risks.
  • Service-specific risk assessments:
    Tailored assessments that identify and mitigate potential hazards in your care delivery model.
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Improving Care Quality and CQC Ratings

Consistently delivering high-quality, person-centred care is key to achieving strong CQC ratings and long-term success. We work closely with your team to raise care standards, enhance client outcomes, and improve operational consistency.

  • Developing effective, personalised care plans:
    Care plans that reflect real needs, preferences, and risk management.
  • Specialist staff training:
    Practical training for tasks like PEG feeding, catheter care, and safe hoist use.
  • Minimising missed visits:
    Systems and scheduling support to ensure reliable, on-time care.
  • Improving client satisfaction:
    Tools and feedback loops to monitor service quality and act on client input.
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Get Expert Advice from Leading Domiciliary Care Consultants

Operating a home care or domiciliary care service in the UK requires a solid grasp of CQC standards, evolving policies, and ongoing inspection demands. As regulatory expectations continue to rise, partnering with experienced home care consultants can help you stay compliant, deliver safe, high-quality care, and build a resilient service.

At Fulcrum Care, we are trusted domiciliary care consultants supporting providers across England and Wales. Our results-driven consultancy helps both new and established agencies meet regulatory requirements, improve care outcomes, and strengthen operational performance.

Whether you're launching a new service or looking to enhance an existing one, working with the right consultancy partner can make all the difference. Fulcrum Care offers dependable, expert-led support tailored to the unique needs of the UK home care sector.

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If you run or are starting a home care agency, working with the right home care agency consultant can make all the difference.

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Frequently Asked Questions