What issue did the care home have?
Acquiring another care home is a significant development that presents new opportunities for expansion and growth. However, the registration documents can be complicated and confusing if you’ve never come across one before, and this particular care provider found it contained a series of critical questions that they were uncertain on how to answer correctly. These questions were essential for regulatory compliance and were required to move forward with the registration process. Failure to provide accurate and appropriate responses could have resulted in delays, or worst case scenario, the rejection of their application.
How did Fulcrum Care help?
Recognising the importance of resolving these registration challenges promptly, the care provider reached out to Fulcrum’s team of experienced consultants with in-depth knowledge of care home regulations and registration processes.
Fulcrum conducted a thorough review of the registration document and conducted research to ensure the provider had up-to-date and accurate information. The consultants took their time to understand the provider’s specific circumstances, operations, and services.
Based on their analysis and discussions, Fulcrum provided clear and concise guidance to the care home on how to respond appropriately to each question on the registration document. The guidance was tailored to meet the unique needs and characteristics of the new care service, ensuring compliance with all necessary regulations and requirements.
What were the results for the care home?
The care home was able to successfully address all the questions on the registration document with confidence and accuracy. By submitting a complete and compliant registration, the care home could finalise the deal for the new care service acquisition without any delays.
This achievement not only expanded their portfolio of care services but also bolstered their reputation as a well-regulated and professionally managed care provider. As a result, the care home expressed interest in engaging Fulcrum Care’s services for ongoing support and consultancy to optimise their existing care services and ensure continuous compliance with regulations.
If your care home needs help from a team of dedicated care experts, please get in touch.