Congratulations! Your home currently has a ‘good’ or ‘outstanding’ CQC rating from its last inspection. But if you haven’t been inspected for a couple of years, then your next grading is due soon. And you can’t afford to let it slip.
A thorough audit of all the areas of your home will highlight any issues. Then you can address anything well before your next inspection – and ensure that you get another ‘good’ or ‘outstanding’.
Perhaps your manager undertakes regular audits already. But is it a bit of a tick box exercise for them? What if they are missing things?
If your home’s rating gets downgraded, you’ll be stuck with it for the next six months or a year. In that time, you won’t be able to attract residents, or your prices will seem too high. So you’ll lose revenue.
Undertaking an audit – or a full programme of audits – is good business practice. It will pick up on anything that your manager has missed. If you audit properly, it demonstrates that you are adhering to best practices. And you avoid all possibility of a bad CQC inspection.
You maybe don’t know what to look for, so a fresh pair of eyes from an experienced consultant will ensure that any operating issues are picked up.
At Fulcrum, we act as your “critical friend” to conduct audits that give you feedback on all areas that the regulator will cover. We make specific recommendations where improvements are needed.
Our audits include:
If you want to ensure a great service for your residents, and protect the revenue you receive, then make sure it’s ready for its next inspection. Call us on 020 3411 4014 or drop us an email to arrange for us to audit your home.