Tanya Jacques - Service Transformation Partner

Tanya is a highly experienced operations and compliance leader with over 20 years’ experience across the care and facilities management sectors. She has held senior roles including Director of Operations, Regional Manager, and Divisional Support Manager, overseeing multi-site performance, compliance, and business growth.

Tanya brings strong expertise in CQC regulations, health and safety, contract management, and financial performance. She has also led multi-million pound contracts, combining strategic oversight with strong commercial and financial acumen, and has been actively involved in senior-level recruitment and leadership development.

She has successfully led teams through change, implemented strategic initiatives, and improved operational efficiency across complex organisations. Tanya is particularly skilled in coaching and mentoring leaders, ensuring services deliver high-quality care while meeting regulatory requirements. Her proactive and performance-driven approach enables organisations to maintain strong governance, improve outcomes, and build effective relationships with stakeholders.