To help social care investors, owners, providers and managers improve care homes in 2023, we have launched our latest, free eBrochure — ‘12 lessons we learnt in 2022 that will strengthen your care home in 2023’. The 30-page guide reveals the most common issues our expert care consultants have identified in 2022 and the solutions…
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The threat of COVID-19 has reduced since the height of the pandemic in 2020, largely thanks to the UK’s vaccination programme. This has helped to minimise the spread of the disease and lessened the severity of its symptoms. But as the colder seasons begin, the chance of infection increases and your residents will need a…
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As winter is approaching, it’s likely your care home is becoming increasingly busy. Unfortunately, this can sometimes lead to you missing important announcements from the CQC. That’s why one of our consultants Kima Sutherland-Dee has highlighted three different publications from the CQC that you’ll want to know inside out. CQC key lines of enquiry It’s…
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There is no escaping the fact that – while carers themselves may have been widely lauded for their response to the pandemic – the reputation of care homes as a whole has taken a battering. Media reports of Covid outbreaks within homes has undermined confidence in the sector’s ability to protect residents, staff, relatives and…
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One of the things that we love about helping care-home owners and managers is that no two days are the same. Offering complete care home management support, our consultants could be doing anything from challenging an unfavourable CQC inspection rating to devising a turnkey management solution for a multi-home provider. But our diary across just…
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Looking at the CQC ratings given by inspectors over the last three years, this year has seen a move towards focused inspections, increasingly downgrading homes. But what is the real picture behind the headline statistics? And what does this mean for your care home management as you prepare for your next inspection? The coronavirus pandemic…
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Having visited hundreds of care settings over the years, I have recently been thinking more about why clear visions and values matter. So often I see managers, providers, and staff trying their best and working hard every day but they are not sure what they are all working towards. Every day decisions are made without…
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It is inevitable that when CQC resumes inspections, after easing of lockdown rules, they are likely to focus on infection prevention and control and in particular the Department of Health Code of Practice and the Health and Social Care Act 2008. IPC Preparation (Infection Prevention Control) will be essential to ensure your care home maintains or improves your CQC rating.…
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The following news article appeared on the CQC website on the 17 June ‘‘Regulation during COVID-19 why raising concerns about care is more important than ever” The main focus of the article was the increase in staff contacting CQC with concerns and how it is important to encourage staff to speak up. At the start…
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Keeping in touch with relatives of residents in care homes during the Covid-19 pandemic? What methods have you come up with to stay in close contact with relatives during COVID 19? Phone calls, emails, face time? Last week the Relatives and Resident Association and the National Care Forum released a joint statement setting out shared…
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